OE's COVID-19 Response Information

UPDATE AS OF 1/13/21: 

Day Programs 

  • Re-opening on Monday January 18th, 2021. 

Enrichment Programs

  • Limited offerings will be available on a case-by-case basis. 


  • Re-opening on Monday January 18th, 2021. 

OutSource Solutions, SecureShred, and the Simply Amazing Market

  • Re-opening on Monday January 18th, 2021.

Vocational Training Program: E-recycling

  • Re-opening on Monday January 18th, 2021.

Please read the entire COVID-19 Response Plan linked below to be informed of all new procedures. 


Below are a few of the important procedures to note:

Drop off and pick up:

TREND and Simply Amazing Market

  • Drop off will occur at Door #5 (north side near Simply Amazing Market)

  • Pick up will occur at Door #1 (door facing Evans Ave with awning)


SecureShred, OutSource Solutions, and Vocational Training

  • Drop off will occur at Door #1 (door facing Evans Ave with awning)

  • Pick up will occur at Door #1 (door facing Evans Ave with awning)


  • Drop off and pick up at scheduled times

Lakeside - Enriching Possibilities and Renewed Horizons

  • Drop off and Pick up enter Door #2 (large awning)


Lakeside – Daily Living Skills

  • Drop off and Pick up through Door #3


  • Please wear a mask when it is not possible to maintain a 6 ft distance between yourself and others.  Examples: At drop-off, pick up, and when moving about the building. 

  • Please bring a cold lunch.  To limit large gatherings of people, we will be eating lunches in small groups throughout the buildings.  Hot lunches will take longer to heat up by designated staff who will pick up, heat and return lunches.

  • Water fountains are turned off.  If you’d like water throughout the day, please pack labeled disposable water bottles.  Bottle will not be refilled throughout the day.

  • Vending machines are not available.  Please pack any snacks and beverages wanted throughout the day.

How to care for someone with COVID:


Current evidence suggests that the main way COVID-19 spreads is by respiratory droplets among people who are in close contact with each other, such as coughing, sneezing, talking, or breathing.  The virus spreads when these respiratory droplets get into the mouth, nose or eyes of people who are in direct or close contact with an infected person. The virus can also spread after infected people sneeze, cough on, or touch surfaces, or objects, such as tables, doorknobs and handrails. Other people may become infected by touching these contaminated surfaces, then touching their eyes, noses or mouths without having cleaned their hands first.


Tips for taking care of someone with COVID-19:

  1. Manage symptoms:

    1. Fever- Give Tylenol- cool washcloths to the forehead

    2. Cough- Cough Syrup- Propping their head up can help

    3. Shortness of breath- Give nebs as ordered, monitor oxygen closely

    4. Body aches- Tylenol

    5. Diarrhea- Antidiarrheal medication

    6. Upset stomach- bland foods

    7. Headache- Tylenol/Ibuprofen

    8. Fatigue- let them rest

    9. Sore throat- Tylenol/Ibuprofen

  2. Remember that Tylenol/Ibuprofen can only be given as frequently as ordered. 

  3. Push fluids, we don’t want them to get dehydrated. **Do not give more fluids than ordered if they are on a fluid restriction**

  4. Let them rest as much as possible. 

  5. Monitor vitals closely and notify nursing if vitals are outside of range. 


Monitor clients for any of the following emergency warning signs.  If someone is showing any of these signs, the client is requiring emergency medical care immediately:

*Trouble breathing

*Persistent pain or pressure in the chest

*New confusion

*Inability to wake client

*Bluish lips or face


Tips for the COVID-19 caregiver:

  1. Wash hands frequently

  2. Wear gloves at all times when providing client care or when touching anything that may have respiratory droplets on it.

  3. Avoid touching your eyes, nose, and mouth

  4. Staff should eat in a room that is considered clean (Med room, or somewhere where the client has not been). Wash your hands before you eat.

  5. Clean and disinfect “high-touch” surfaces often: This includes tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks, and electronics.

  6. Do not shake dirty laundry- clothes/linens, towels, etc.                 

  7. Make sure the room has good air flow.  Open the window to increase air circulation if weather permits.  Improving ventilation helps remove respiratory droplets from the air.

  8. Monitor yourself for symptoms


The PPE recommended when caring for a patient with suspected or confirmed COVID-19 includes the following:

  1. N95 face mask

  2. Eye protection (goggles or face shield)

  3. Gloves

  4. Gowns




Ongoing Precautionary Cleaning Measures OE Follows

•    Each vehicle used to transport clients disinfected after each route
Group Homes 
•    High touch points (counters, light switches, etc) disinfected twice a day
•    Durable medical equipment disinfected
•    Non-emergency trips to doctor’s offices will be postponed
Supported Living
•    High touch points (counters, light switches, etc) disinfected twice a day
•    Durable medical equipment disinfected
•    Groceries will be delivered
•    Non-emergency trips to doctor’s offices will be postponed
•    High touch points (counters, light switches, etc) are disinfected twice a day
•    Durable medical equipment disinfected
Day Services
•    High touch points (including tables and tablets) disinfected throughout the day


Common signs of COVID-19 infection can include fever, cough, and shortness of breath.  In order to keep everyone safe, if a client of OE is experiencing any of those symptoms please keep them home and do not send them to a Day or Respite programs.  Please inform their Program Specialist or QIDP of these symptoms so we can also monitor those they have come in contact with. 


Standard recommendations to prevent infection spread include:

  • Wash hands with soap and water for at least 20 seconds

  • Avoid touching face

  • Cough, sneeze into shoulder or arm

  • Clean and disinfect frequently touched objects and surfaces

  • Limit close contact with others as much as possible (e.g., shaking hands)

UPDATE AS OF 11/23/2020:


Day Programs (including Enrichment)

  • Remain closed through January 15th, 2021


  • Remain closed through January 15th, 2021

OutSource Solutions, SecureShred, and the Simply Amazing Market 

  • Not employing clients December 24th - January 15th, 2021  

Vocational Training Program: E-recycling

  • Will begin as scheduled on November 30th (with heightened safety protocols)

JobSource, Pre-ETS, and Clean Team

  • Operating as scheduled.  Will continue to assess on a case-by-case basis. 


  • Continue to provide Demand Response services to serve our community. 


--end of update--

UPDATE AS OF 11/18/2020:

Opportunity Enterprises will temporarily suspend respite services. Respite will not be serving clients:

  •  beginning Friday November 20th at 4:00 through Sunday, November 29.


---end of update

UPDATE AS OF 11/8/2020


  • Beginning Monday, 11/9/20 

    • QUEST, Trend, Daily Living Skills and Enriching Possibilities will only be available for NON-OE Residential Clients 

    • Renewed Horizons is closed


  • Beginning Wednesday, 11/11/20

    • All Day Programs are closed for all clients



  • Beginning Monday, 11/30/20

    • Planned reopen date for all day programs. Please check back for more information as it becomes available.  



As of now, all other programs, departments, and services will operate as scheduled.  

---------------END OF UPDATE------------------

UPDATE AS OF 10/23/20

  • Programs will re-open as planned on Monday October 26th: 

    • All OE residential clients will return to Day Programs

    • Trend and OutSource Solutions will re-open

---------------END OF UPDATE------------------

UPDATE AS OF 10/9/2020:

  • Out of an abundance of caution, OE is proactively closing the TREND and Outsource programs until October 26, 2020. This is due in part to the number of staff and clients who have been asked to quarantine due to possible exposure to COVID-19 and the uptick in COVID-like symptons exhibited by some clients and staff.


  • Additionally, in order to keep the numbers of people in and out low, clients in our residential care will not be attending any day program service for the same period. We will continue to provide ongoing care in the homes.


  • Finally, we will be implementing a check-in questionnaire system for Respite and our on-site programs to evaluate each person's current condition prior to entry.


Thank you for your diligence in keeping our family of clients and staff healthy during this challenge.

---------------END OF UPDATE------------------

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