 |
Extra touches of caring and helpfulness are what make
the OE Express so
vital and important to many
members of
the local community. |
Why Use OE Express
Convenient and
accessible to persons with disabilities.
Deliver curb-to-curb service in a clean and comfortable
vehicle.
OE Express is available throughout Porter County
and portions of Lake and LaPorte counties.
Hours of Operation
Monday through Friday from 7 a.m. to 4 p.m.
Service will not be available on holidays or weekends. Unscheduled closing due
to weather or other emergencies will be announced
on the radio at 105.5 WLJE-FM.
Fares
$7.50 one-way within Porter County
$10.00 one-way outside of Porter County
Cash, checks and/or Medicaid are accepted for medical appointments only.
How to Make a Reservation
Call (219) 464-9621 ext. 227 (voice/relay) Monday through Friday between the
hours of 7:30 a.m. to 5 p.m. Arrangements for transportation
can
be made a minimum of 24 hours
in advance. Reservation must be made through the
dispatcher at the office; drivers cannot take your
reservation.
What Information Will I Need to Ride the OE Express?
Whenever you make a reservation for a ride, please be prepared to give the following
information:
First and last name
Exact address and phone number of pick-up location
Exact address of your destination
Requested arrival time and departure time
If you will be traveling with a personal care attendant
If you need the lift to board the vehicle
Medicaid number (if applicable)
What is My Pick Up Time?
OE Express pick-up times are scheduled so we pick
you up as close to your scheduled appointment time
as possible. Your pick-up time will be reconfirmed
when the dispatcher calls the day before your appointment
to verify your ride.
How do I Cancel a Reservation?
We ask that you call two hours in advance of your scheduled pick-up time to cancel
a scheduled ride.
What are the driver's responsibilities?
It is the responsibility of the driver to deliver you from your pick up location
to your destination. They will deploy the lift upon
request; however, if you need assistance, a personal
assistant may accompany you free of charge. The driver
cannot enter your home or any other establishment.
Information
available in alternative formats upon request, call
(219) 464-9621, ext. 227.